Shipping Policy
- Your ordered products are shipped within a couple of days; however, in some cases it may get delayed due to non-availability with suppliers or factors beyond control.
- Each order would be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
- The customer care team will inform in case of delay beyond 5 days via email or phone contact.
- To ensure that your order reaches you in the fastest time and in good condition, Every Spare Parts will only make shipments through reputed courier agencies.
- All products sold on everyspareparts.com attract shipping charges. The charges vary depending on various factors like product weight, size, how delicate, location and mode of delivery (Air, Surface or Sea). Regular shipping with our associated courier partner. You receive the shipment different stage notification like shipment packing, dispatch reference etc. via SMS and email as you registered with us.
- If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our customer care number at 9723304808 (10.00 a.m. to 6.30 p.m. / Monday – Saturday), or write an e-mail to [email protected] mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
- Please note all items will be shipped with our invoice copy, and if the same is not received, you may call our customer care number at 9723304808 (10.00 a.m. to 6.30 p.m. / Monday – Saturday), or write an e-mail to [email protected] mentioning your order reference number.
- You can cancel your order by getting in touch with us via e-mail within 24 Hours from the material receipt at [email protected] or over phone at our customer care number +91 9723304808 (10.00 a.m. to 6.30 p.m. / Monday – Saturday). Your order will be cancelled if it has not been shipped, and we will refund the order value as applicable.
- We accept the following payment options:
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- Online payment through our payment gateway.
- Direct remittance to our bank account only on request.
